MCB Financial Services Consulting Ltd Privacy & Cookie Policy

Last updated: 23rd March 2026

MCB Financial Services Consulting Ltd (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy.

This policy explains how we collect, use and protect your information when you use our website.

Who we are

MCB Financial Services Consulting Ltd is the data controller responsible for your personal data.

Registered address: 7 High Street, Cromer, Norfolk, England, NR27 9HG
Email: contact@mcbfinancialservices.co.uk

What information we collect

When you use our website or contact us, we may collect:

Your name
Contact information (such as email address and phone number)
Business information (where relevant)
Any information you provide in enquiry forms
Website usage data (via cookies and analytics tools)

How we use your information

We use your information to:

Respond to your enquiries
Provide information about our services
Deliver services where you become a client
Improve our website and services
Send relevant marketing communications (only where you have consented)

Our legal basis for processing

Under UK data protection law, we rely on the following lawful bases:

Consent - for sending marketing communications
Legitimate interests - to respond to enquiries and improve our services
Contract - where we provide services to you

Marketing

If you opt in to receive marketing from us, we may send you emails about our services, updates, or useful insights.

You can unsubscribe at any time by:

Clicking the unsubscribe link in emails
Contacting us directly

We will never send marketing without your consent.

Sharing your information

We do not sell your personal data.

We may share your data with trusted third parties where necessary, including:

CRM systems
Email marketing platforms
Website and analytics providers

These providers only process your data on our behalf and must keep it secure.

If any data is transferred outside the UK, we ensure appropriate safeguards are in place.

How long do we keep your data

We only keep your personal data for as long as necessary to:

Respond to your enquiry
Provide services
Meet legal, accounting or regulatory requirements

When your data is no longer needed, it will be securely deleted.

How we keep your data safe

We take appropriate technical and organisational measures to protect your data, including secure systems and restricted access.

Links to other websites

Our website may contain links to other websites. Once you leave our site, we are not responsible for how other websites handle your data. Please check their privacy policies.

Cookies

We use cookies to make our website work properly and improve your experience.

Cookies are small text files stored on your device when you visit a website.

Types of cookies we use

Essential cookies
These are required for the website to function properly.

Analytics cookies
These help us understand how visitors use our website so we can improve it. These are only used with your consent.

Marketing cookies
These may be used to show relevant adverts. We will always ask for your permission before using these.

Managing cookies

When you first visit our website, you will be asked to accept or manage cookies via our cookie banner.

You can also change your preferences at any time through your browser settings.

Third-party cookies

Some cookies may be set by third-party services (such as analytics providers). These may track your activity across different websites.

Your data protection rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Correct inaccurate or incomplete data
Request deletion of your data
Restrict how we use your data
Object to processing
Request transfer of your data (data portability)

To exercise any of these rights, please contact us using the details below.

How to contact us

If you have any questions about this policy or how we use your data, please contact:

MCB Financial Services Consulting Ltd
Email: contact@mcbfinancialservices.co.uk
Address: Unit 14, Beech Avenue, Business Park, Taverham, Norwich, Norfolk NR8 6HW

How to complain

If you’re unhappy with how we’ve handled your data, please contact us first so we can try to resolve it.

You also have the right to complain to the Information Commissioner's Office (ICO):

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline: 0303 123 1113
Website: https://www.ico.org.uk

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page.